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FAQ

  • How to start purchasing?
  • How to create an account on SUPER DELIVERY?
  • Why am I unable to login?
  • Is there a minimun order amount?
  • What are the payment methods?
  • How can I inquire about the product details?
  • How can I process the customs declaration and the payment of the import tariffs?
  • What do I need to do if there is a payment error?
  • Can I change or cancel the order?
  • What is the payment process if there are sold-out or canceled items?
  • What do I need to do if the item is damaged or lost?

Categories

  • About SUPER DELIVERY
    • About SUPER DELIVERY
    • About the company
    • The two versions of SUPER DELIVERY
    • Business days of Customer Support Desk
    • Selling products on SUPER DELIVERY
  • Registration/Account
    • About Account Suspension
    • Membership qualifications and review
    • Forgot ID/ Password
    • Update account profile
    • New Message Notification Settings
    • About language setting
    more
  • About Products
    • How to search for products
    • Use of product images and information
    • Inquiry about products
    • Restrictions on sales/imports
  • Order/Payment
    • Payment method
    • About Cancellation/Order change
    • Billing and Taxes
    • About payment error
    • Invoice / Receipt
    • About our Points & Coupons
    more
  • Shipping/Delivery
    • (Country-Specific) Custom Clearance Information
    • Customer Support for ECMS Shipments to Taiwan
    • Shipping method and shipping time
    • About Delivery Status
    • About shipping and handling fee
    • About changing the shipping address
    more
  • Refunds
    • Refund process handled by the vendor
    • About the refund amount and the refund date
    • About defective product, damage and lost.
  • Others
    • Important Security Notice from SUPER DELIVERY (Updated January 29, 2024)
    • About our Email Newsletter
    • Blog/Social Media
  • Category
    FAQ
    About SUPER DELIVERY
    Registration/Account
    About Products
    Order/Payment
    Shipping/Delivery
    Refunds
    Others
  • Company
  • Contact Us

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