Customs clearance procedures for exports are handled by SUPER DELIVERY-arranged carriers.
For imports, customers may be subject to import tariffs, additional related expenses, and procedures.
Depending on the situation, customers may need to contact carriers or customs to complete the import clearance.
If payment or procedures during import customs clearance are not completed, or if local customs/carriers consider the parcels invalid or undeliverable, the parcels may be held, returned, or discarded. Customers may also be responsible for any associated costs in these cases.
Regarding the above, please note that SUPER DELIVERY will not be held responsible. Thank you in advance for your understanding.
*Regarding Tableware
When clearing import customs, importers or customs authorities from each country may request the submission of import licenses or product information. Please proceed with the necessary import clearance procedures as required. For product information, kindly contact the vendors directly.
*For Customers in Korea
Primarily for household appliances and electronic products, there is a possibility of confiscation and customs clearance suspension due to the absence of KC certification during import clearance. SUPER DELIVERY is not responsible for confiscation, customs clearance suspension or compensation for damages in South Korea that is resulting from failure to obtain KC certification.
Please confirm with transportation carriers or the customs for further information before purchasing.