Important Security Notice from SUPER DELIVERY (Updated January 29, 2024) – Help Center - TOP

SUPER DELIVERY is issuing an important security warning.

Recently, we have detected multiple instances of fraudulent activities, including counterfeit websites, impersonation accounts, and phishing emails falsely claiming to be from SUPER DELIVERY.
Below are the details of these incidents to help you stay safe.

Phishing Emails
We've identified "phishing emails" that mimic the SUPER DELIVERY domain (superdelivery.com).
If you receive an email that seems suspicious or unfamiliar, please refrain from opening any attachments or clicking on any links.
Instead, delete the email immediately to protect yourself from potential threats such as viruses or unauthorized access.

Fake Instagram Accounts
Several fake Instagram accounts have been identified.
These accounts may send direct messages (DMs) containing malicious links designed to steal your personal information.
If you receive a suspicious DM, please do not click on any links and block the account immediately.

Known Fake Accounts:
@superdelivery__media (extra underscore)
@superdelivery_.media (contains a dot)
@superdeliivery_media / @superdelivery_meddia (extra letter)
@triez_97 (uses SUPER DELIVERY’s logo and information without permission)

To avoid any issues, please verify our official accounts listed below and avoid interacting with any fraudulent profiles.

【注意喚起】卸・仕入れサイト「スーパーデリバリー」公式InstagramアカウントのなりすましDMにご注意ください。
【注意喚起】卸・仕入れサイト「スーパーデリバリー」公式Instagramアカウントのなりすましにご注意ください。*Japanese website

Fraudulent Online Shopping Websites:
We have identified fake online shopping websites pretending to be SUPER DELIVERY.
These websites are designed to steal your information for malicious use.

Key features of these fraudulent websites include:
‣ Absence of SUPER DELIVERY website name
‣ Unauthorized use of SUPER DELIVERY images
‣ Non-clickable images within the website
‣ Poorly written Japanese text

Fake Login Guidance Websites
Some websites claim to offer detailed login instructions for SUPER DELIVERY but are actually designed to steal your passwords.
Please avoid using any login guides not linked from our official website.

[Official Website and Social Media Accounts]
Please refer to our official websites and social media accounts listed below. We recommend bookmarking the following URLs for easy access.

◇Official Accounts from SUPER DELIVERY

Official Instagram Accounts:

　Japanese
　https://www.instagram.com/superdelivery_media/

　International(English)
　https://www.instagram.com/superdelivery_english/

　Internatoinal(Chinese)
　https://www.instagram.com/superdelivery_global/

　日貨百貨(operations discontinued)
　https://www.instagram.com/japangoodsdept/

Official X:

　SUPER DELIVERY X
　https://x.com/superdelivery_J

Facebook:

　Japanese
　https://www.facebook.com/superdelivery/

　International(English)
　https://www.facebook.com/superdelivery.en/

　International(Chinese)
　https://www.facebook.com/superdelivery.cn/

Official YouTube Channel: